tk888's Privacy Policy

tk888 collects only the information necessary to provide its services. No unnecessary or excessive information is collected.

1.1 Information You Provide Directly

What you provide at the time of account registration or afterwards:

• Full name and date of birth (for age verification — 21+ age requirement applies)
• Mobile number and email address
• Bank or mobile banking account details (for deposits and withdrawals — bKash, Nagad, Rocket)
• Documents submitted for identity verification (such as a National ID card)
• Messages or complaints submitted when seeking support

1.2 Automatically Collected Information

When you use tk888, certain information is recorded automatically:

• IP address and device type
• Browser type and version
• Time and sequence of page visits
• Game history, betting logs, and transaction records
• Information obtained from cookies and similar tracking technologies

tk888 uses collected information for the following purposes:

2.1 Service Operation and Improvement

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Personalising the gaming experience
• Identifying and resolving technical issues

2.2 Security and Fraud Prevention

Information is analysed to prevent money laundering, identity fraud, and unauthorised access on the tk888 platform. If suspicious activity is detected, an account may be temporarily suspended.

2.3 Communication and Support

Your contact information is used to provide support in Bengali via live chat and email. If you have any requests related to responsible gaming, that information is also stored to ensure you receive the right support.

2.4 Compliance with Legal Obligations

Information is stored and used where necessary to comply with applicable laws and regulations.

tk888 never sells or rents your personal information to third parties for commercial purposes. However, limited information may be shared in certain circumstances:

3.1 Service Provider Partners

Information may be exchanged with payment processors, technology infrastructure providers, and game providers within the scope of their work. These partners operate under tk888's guidelines and may not use the information they receive for their own purposes.

3.2 Legal Requirements

Information may be disclosed in response to a court order or a lawful request from a competent authority. In such cases, only the minimum information required is provided.

3.3 Business Transfers

In the event of a major change in business structure (such as a merger or acquisition), information may be transferred after giving users advance notice. The new entity will also be required to provide protection equivalent to this privacy policy.

tk888 uses cookies to improve service quality and make the user experience smoother.

4.1 Types of Cookies

• Essential Cookies: Used to maintain login sessions and ensure basic security. The site cannot function properly without these.
• Functional Cookies: Remember language preferences, page layout, and personalised settings.
• Analytics Cookies: Help understand which parts of the site are used most and assist in improving the service.
• Marketing Cookies: May be used to send relevant information and promotional messages. You can turn these off.

4.2 Cookie Controls

You can block or delete cookies from your browser settings. However, disabling essential cookies may cause some tk888 services to not work properly. For more questions about cookie policy, you can visit our FAQ page.

5.1 Data Retention Period

All necessary information is stored while your account is active. Even after an account is closed, transaction history and identity verification documents may be retained for a specified period to meet legal obligations.

5.2 Technical Security Measures

tk888 uses industry-standard technology to keep your information secure:

• SSL (Secure Socket Layer) encrypted connections — all data transfers are encrypted
• Two-factor authentication (2FA) support
• Unusual pattern detection for account activity
• Regular security audits and vulnerability assessments
• Restricted access — only authorised staff can access personal information

Every user registered with tk888 has the following rights regarding their own information:

6.1 Right to Know

You can find out at any time what information tk888 is storing about you and what purpose it is being used for. To make this request, contact us via live chat or email.

6.2 Right to Correction

If any information in your profile is incorrect or outdated, you can request a correction. The support team will verify and make the correction.

6.3 Right to Close Account

If you wish to stop using tk888, you can request that your account be closed. In that case, information beyond what is required by legal obligations will be deleted.

6.4 Right to Opt Out of Marketing Communications

If you want to stop receiving promotional emails or messages, click the 'unsubscribe' link at the bottom of any message or inform the support team.

All tk888 services are for persons aged 21 and above only. No information is knowingly collected from minors (under 21 years of age).

Age is verified at the time of registration. If it is subsequently found that a user is under 21, the account will be closed immediately and the collected information will be deleted.

Keeping minors away from gambling is part of our social responsibility. To learn more about this, see our Responsible Gaming Guidelines.

tk888 reserves the right to amend this privacy policy as needed. In the event of any significant change:

• The "Last Updated" date at the top of this page will be changed
• Registered users will be notified via email or account notification
• For major changes, a notice will be displayed on the site's main page

Continuing to use tk888 after a change will be considered your acceptance of the new policy. If you do not agree to the new policy, you may request that your account be closed.