FAQ
Questions about deposits and withdrawals at tk888
From deposit rules to the withdrawal process, account login issues and cricket betting details — this page has clear answers to the questions players ask most often when using tk888. If you cannot find your question, see the support information below.
Deposit
How to deposit money
The minimum deposit amount for each payment method at tk888 is ৳200. Whether you use bKash, Nagad, Rocket
or bank transfer, you must send at least ৳200. Sending less may result in the transaction
not being processed. A 150% bonus is also available on your first deposit, but you must
meet the bonus terms and conditions.
Log in to tk888 via tk888 login, go to the Cashier section and select bKash.
Send Money to the number shown and save the transaction ID. Submit the form with the amount and
transaction ID. Your account is usually credited within a few minutes.
Remember to send at least ৳200.
After sending money from bKash or Nagad, it usually takes a few minutes for the amount to be credited to your account.
If the balance has not appeared after 15 minutes, first check your payment app to confirm the transaction was completed.
Then contact tk888 live chat with your transaction ID — the support team will resolve it quickly.
Yes, you can deposit at tk888 using both Nagad and Rocket mobile wallets. You can also
add funds via bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank).
The minimum amount for each method is ৳200.
tk888 does not charge any separate fee on deposits from the platform's side. However, your
mobile wallet or bank may apply their own transaction charges — that depends on the service provider's policy.
For the best outcome, check the charges in your bKash or Nagad app before making a deposit.
A 150% bonus is available on your first deposit at tk888, up to a maximum of ৳8,000. For example,
depositing ৳1,000 adds a ৳1,500 bonus, bringing your total balance to ৳2,500 — and to withdraw the
bonus amount, you must complete ৳1,500 × 20 = ৳30,000 in wagering. To activate the bonus,
select the applicable option at the time of deposit.
Withdrawal
How to withdraw money
The minimum withdrawal amount at tk888 is ৳1,000. Whether withdrawing via bKash, Nagad, Rocket or bank transfer,
you must have at least ৳1,000 in withdrawable balance in your account.
Once a request is submitted, the funds usually arrive within 1 hour.
Yes, to withdraw from tk888 you must use a bKash, Nagad or Rocket account
registered in your own name. Sending money to a third-party number is not possible. This is done for your security,
so that no one can withdraw from your account without your permission.
After submitting a withdrawal request at tk888, the process is usually completed within 1 hour. If
the money has not arrived after the expected time, first check your withdrawal history and
view the status of the request. If there is a problem, contact live chat with your transaction details.
"Pending" means your withdrawal request has been received by tk888's system and is being processed.
Do not cancel the request during this time. The status usually changes and the money reaches your
wallet within 1 hour. If it stays pending for a long time, notify support.
To withdraw winnings from a bonus, you must first meet the wagering requirement. The wagering requirement for the tk888 welcome bonus is 20 times the bonus amount. So if you receive a ৳1,500 bonus on a ৳1,000 deposit, you must place a total of ৳30,000 in bets before you can withdraw any winnings from that bonus. To read the full terms, visit the Terms & Conditions page.
To withdraw via bank transfer, go to the tk888 cashier, select the bank transfer option, and enter your bank account details accurately (bank name such as Dutch-Bangla or BRAC Bank, account number, branch). The minimum amount is ৳1,000 and the account must be in your own name.
Account
Account Questions
At tk888, usernames must generally be 6–16 characters long and may contain English letters and numbers. Passwords should be at least 8 characters and will be more secure if they include one uppercase letter, one lowercase letter, and one number. Avoid easily guessable passwords (such as 12345678).
Common reasons for login problems include: wrong username or password, Caps Lock being on, an outdated browser cache, or a temporary server issue. First, try resetting your password. If the problem persists, see the detailed guide on the tk888 login page or contact us via live chat.
If you forget your password, click the "Forgot password?" link on the login page. Enter your registered email or mobile number and an OTP will be sent to you. Verify the OTP and set a new password. If you do not receive the reset email, check your spam folder; if it still does not arrive, contact support.
Yes, you can log in to your tk888 account from any device. The first time you log in from a new device, an OTP may be requested to verify your identity. For your security, if you log in from a public or shared device, always log out when you are done and do not save your password.
No, each player is allowed only one account at tk888. If more than one account is found under the same person's name, both accounts may be closed and the balance may be forfeited. Use a single account for responsible play and to keep your bonus benefits secure.
Yes, the minimum age to use casino and betting services at tk888 is 21 years. Anyone under 21 cannot open an account. A national ID card or passport may be used for age verification. To learn more about responsible gaming, read the Responsible Gaming page.
Sports Betting
Cricket & Sports Betting
In decimal odds, the number shows how much you will receive in total for every ৳1 wagered. Example: if Team A has odds of 2.25, a ৳1,000 bet returns ৳2,250 if you win (৳1,250 profit + ৳1,000 original stake). The higher the odds, the less likely the outcome — but the greater the profit if you win. The Cricket Betting Guide page has more detailed examples.
Yes, tk888 offers live in-play betting. You can place bets at real-time odds while a match is in progress, with those odds changing moment to moment based on the state of play. In cricket you can bet fresh after every over, and in football after every goal. The ability to make quick decisions comes in handy here.
Yes, tk888 offers betting on BPL, the T20 World Cup, IPL, and various other international cricket tournaments. Betting options are also available for Bangladesh Tigers matches. You can bet both before and during a match. You will find the list of available matches in the sportsbook section.
If a match is abandoned or declared no-result due to rain or any other reason, the original stake is generally refunded. However, the rules for specific markets may differ — for example, if play has been completed up to a specified number of overs, the result may stand. To confirm the exact rules, see the sports betting section on the Terms & Conditions page.
In a multi bet, the odds of each selection are multiplied together to give the combined odds. Example: if three selections have odds of 1.60, 1.70, and 1.90, the combined odds are 1.60 × 1.70 × 1.90 = 5.17 (approximately). A ৳100 bet returns ৳517 if all win — but if even one selection loses, the entire stake is lost. The potential profit is higher, but so is the risk.
In American odds, a positive (+) number shows how much profit you make on a ৳100 bet, while a negative (−) number shows how much you need to bet to make ৳100 in profit. Example: +125 means a ৳1,000 bet returns ৳1,250 in profit (total return ৳2,250); −125 means you need to bet ৳1,000 to make ৳800 in profit (total return ৳1,800). At tk888 you can view odds in all three formats: decimal, fractional, and American.
Need Help?
If you did not find your answer, talk to us directly
24/7 Live Chat
Chat in Bengali with tk888 live chat at any time of the day or night. You will get a quick resolution to any question about deposit issues, withdrawal delays, or your account. Just log in to the site and click the chat icon to get started.
Email Support
For complex matters or to send documents, contact us by email. The tk888 support team responds in both Bengali and English. Email address: [email protected]